These are the terms and conditions on which we supply any of the products that are listed on our website Omoi.fi to you the customer. Please read these terms and conditions before placing an order from our website. When you order from our website, you are agreeing to be bound by these Terms and Conditions.
About Us:
Service provider's contact information: Popbuddies, Saksanahontie 12, 45720, Kuusankoski. Business registration number (BIS): 2901789-3, VAT number FI29017893.
Popbuddies manufactures fan merchandise on Anime and Japanese games. Popbuddies website will also offer products on anime/manga and other popular culture, primarily for collectors and fans of 14+ years.
All figures and accessories carry a CHOKING HAZARD, therefore they are not suitable to be in reach of young children under the age of 3 years.
It is the responsibility of the purchaser to enforce these restriction, as Popbuddies accepts no responsibility for the inappropriate misuse of its products.
Registration:
Customers can register on Popbuddies website by filling the registration form and selecting username and password.
Registration is free of charge.
By becoming a member, you confirm that the information provided in this form is true and that you agree to abide by the Terms and Conditions of use of this site. Please note that your membership can be canceled without notice if it is determined that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by Popbuddies in its sole discretion. If membership has been revoked, Popbuddies reserves the right to refuse application or readmission to the membership program. It is up to the customer to check that all information is correct.
Use of personal information
Personal information provided by the Customer are collected and stored to the websites customer register. Compulsory information is the first name, surname, street address, phone number, Post Code, city, user id and password.
Popbuddies DOES NOT share personal information with third parties.
Popbuddies reserves the right to give information about the Customer to authorities if the Customer has acted against the law and good manners.
Popbuddies reserves the right to reject the order.
Customer register information can be used for direct marketing via email only if customer has given his or her consent.
Customer has the right to check personal information stored about him/her and change it or remove it from the register completely.
Customer responsibilities
Customer is responsible for the Service use with his/her user id and the password. Customer’s right to use the Site is not transferable. Any password or right given to you to obtain information or documents are not transferable and may only be used by you.
Customer agrees to use the Service only according to the law and good manners.
Placing an order
- Add the desired products to your shopping basket to order them. Fill in all of the required fields and choose the most suitable shipping method to complete the order. The total cost is then displayed on the screen. This can be paid via Paypal payment method. All prices shown are in euros.
- Payment takes place in a secure environment. After payment, click ‘Return to Merchant’.
- After placing the order and making the payment, a confirmation via email will be sent.
- On delivery, an invoice is added to the parcel.
- The contract enters into force when the amount payable is transferred to the bank account of the online store.
- If we cannot deliver the ordered goods due to stock running out or for any other reason, the purchaser will be informed as soon as possible and the money paid (including the shipping cost) will be refunded promptly, but no later than within 14 days of receiving the notification.
When an order is placed, the customer will receive an email to acknowledge that the order is processing. The order acknowledgment is not a guarantee to supply, not a contract, and it is not an invoice. It is up to the customer to check their acknowledgment that all information is correct.
You must be 18 years or over to make purchases on our website. We reserve the right to accept or reject any order for any reason at our discretion.
No Sales Contract is formed until the payment is received.
PRE-ORDERS
Pre-orders involve securing new merchandise in advance, ensuring you won't miss out on popular items upon their release. Each collection or item available for pre-order will have its unique shipping date. While these dates are not guaranteed, we'll make every effort to keep you informed of any changes.
Here are some important details to keep in mind:
- Payment is required at checkout for pre-orders.
- Due to the nature of pre-order items, we do not accept cancellations or offer exchanges once an order has been submitted. All pre-orders are considered final and sold.
- We cannot provide a specific ship date guarantee, but rest assured, we'll ship orders as soon as the products become available. If multiple product are ordered with different Pre-order dates, the order will be shipped once all items are available.
- Occasionally, factors like customs may cause delays in the arrival of your ordered items.
- Please refrain from placing an order if you're unable to wait for the specified shipping date.
- By placing an order, you agree to accept and abide by these terms and conditions.
- Pre-orders are non-transferable; they will be shipped directly to the person and address specified in the order form to ensure the privacy and security of our customers.
Once the products arrive and are received by our team, we'll promptly pack and schedule your orders for shipment. Thank you for your understanding and support!
Returns and Refunds
Please read our Return Policy here.
Payment Security and Process:
When ordering, your card details are secure. Omoi Oy does not keep any card information. Customers should note that when paying, the money will be debited from their account for the full amount of the order, at the time of your order is placed, irrespective of when the goods may be ready to ship. The order will be updated to processing.
Popbuddies offers Paypal to make an payment.
Paypal:
PayPal advertises itself as the safer, easier way to pay and get paid online. The service allows anyone to securely pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. When paying by PayPal the money will be debited from your account by Paypal.
Import duty
If you order Products from our site for delivery outside Finland, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Copyright
Copyright. All content included on this site, such as text, graphics, button icons, images and the logo, are the property of Popbuddies. Other logos and characters are copyright to their respective owners.
Content on website
All copyright is owned by their original owners and we hold no responsibility for their effects.
Changes
These terms and conditions may be revised at any time and we reserve the right to do so. You are, therefore, advised to keep up to date with the contents of these terms and conditions as revisions are binding upon you.
Applicable law
Your use of this Site and any purchase by you on this Site of any products will be governed by Finnish Law and will be deemed to have occurred in Finland.
Any legal proceedings arising out of or relating to this Agreement will be subject to the jurisdiction of the Kouvola Municipal Court.
Limitation of Liability:
Popbuddies, It’s staff, Directors, Suppliers shall not be liable for any special or other consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Popbuddies has been advised of the possibility of such damages. In no event shall Popbuddies, It’s staff, Directors or Suppliers be liable in the aggregate for any damages incurred by you.
Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Self-assembly or application items damage:
Certain products available require some sort of self-assembly or application procedures and Popbuddies has no liability for products that are damaged due to incorrect assembly or application.
Currency:
Prices are only shown in Euros and we only accept payments in Euros, therefore please check the exchange rate of your currency to get an estimate before making an order.
Colours, Descriptions, Prices - Disclaimer:
Please remember - we aim to provide you with colour photographs that are as accurate as possible, but there may be slight variations, due to the browser and monitor set up on your computer.
Although we will always try to avoid – there may be a time when an error or inaccuracies will occur. This could include, price, colour or text. If we make such an error you will be notified of the correct details and asked if you wish to continue with your purchase or cancel your order.